FAQ
The Shed's south- and east-facing façades at dusk, with the building's movable shell lit and glowing from within
The Shed’s Bloomberg Building, September 2020. Photo: Brett Beyer. Project Design Credit: Diller Scofidio + Renfro, Lead Architect, and Rockwell Group, Collaborating Architect.

FAQ

Are face masks required to visit The Shed?

No.

Face masks are optional while in The Shed. This policy is subject to change. Please email info@theshed.org or call (646) 455-3494 if you have questions.

How can I find out what is happening at The Shed?
Please visit the Program page for a list of our commissions.
What is The Shed?
The Shed is a new cultural institution of and for the 21st century. We produce and welcome innovative art and ideas, across all forms of creativity, to build a shared understanding of our rapidly changing world and a more equitable society. Learn more on our About page.
Is The Shed a museum or a performing arts center?
The Shed is a new model for an arts center that is designed to support creative ambitions across all art forms, including both the visual arts and performing arts.
How will I know if a program is appropriate for my child?
Call us at (646) 455-3494 or email info@theshed.org for recommendations on child-friendly shows and any content that a parent may want to consider when bringing a child to The Shed.
Who designed The Shed?
The Shed was designed by Diller Scofidio + Renfro, Lead Architect, and Rockwell Group, Collaborating Architect.
Can I see the building move?
The Shed’s shell will move a few times each year to accommodate programming needs. Any occasions on which the public is invited to watch The Shed move will be announced on our social media accounts. Follow us on Twitter, Facebook, and Instagram.
Is there food and drink at The Shed?

No outside food or drink is permitted in the building.

Cedric’s at The Shed, operated by Danny Meyer’s Union Square Hospitality Group, is an all-day bar and casual eatery in The Doctoroff Lobby inside our 30th Street entrance featuring a vibrant, shareable menu of cocktails and food. Food and drink are not permitted outside the lobby.

What should I wear to go to The Shed?

Please come as you are, and wear whatever you like.

For seated performances, you will be asked to remove any hats or items that are blocking the view of those seated behind you.

Is The Shed accessible to persons with disabilities?
Please visit the Accessibility page for more information. Call our box office at (646) 455-3494 or email accessibility@theshed.org with questions or any specific requests.
Can I take pictures or record video?

Photography and video policies will vary by program. Please check the website, your program, or listen to pre-show announcements for more information.

Performances may be recorded by The Shed for broadcast or promotion. Your attendance at an event shall be deemed as your consent to have your image or likeness appear in any video display or reproduction in whole or in part.

Is there a coat check?
Yes, there is a complimentary coat check on the Mezzanine level. Bags and backpacks, including luggage, larger than 11 x 17 inches must be checked.
Will my bag be searched?
Yes, your bags may be searched by our security staff.
Can I bring my group to The Shed?
Yes, we offer discounts to groups of 10 or more. Please email groups@theshed.org for more information.
Can I hold my event at The Shed?
Yes, The Shed has an event space and a rental program. To learn more about entertaining at The Shed, please visit the Rentals page or email rentals@theshed.org for more information.
Is The Shed part of Hudson Yards?
The Shed is an independent, nonprofit organization located on city-owned land in the Hudson Yards area, but it is not part of the Hudson Yards real estate development.
Is the Vessel part of The Shed?
The Vessel and The Shed are adjacent but are operated independently of each other.

Ticketing

Do I need a ticket to visit The Shed?
Generally, tickets are required for both visual and performing arts programming. Tickets can be booked online, over the phone at (646) 455-3494, or in person during business hours.
How can I get the best price on tickets at The Shed?
Ticket prices will adjust up and down based on demand as the event date approaches. Become a Shed member for early access to on-sales and to save up to 15% on ticket purchases.
I didn’t buy my ticket through The Shed. Is that ok?
The Shed is not able to guarantee the validity of tickets purchased through unauthorized third parties (e.g. ticket brokers, StubHub, SeatGeek, etc.). We recommend purchasing tickets directly from The Shed or TodayTix to avoid fraudulent tickets.
I’m a CUNY student. Do I receive free admission?
CUNY students receive free admission to our gallery exhibitions (excluding live performances in the galleries) with a valid student ID.
Does The Shed offer IDNYC memberships?
Yes. To apply for an IDNYC membership at The Shed, please visit this page.
Does The Shed charge ticketing fees?
All sales are final, and refunds are not offered. Ticket exchanges are possible pending availability; a $15 fee may apply. Please email us at info@theshed.org with any questions.
Can I get a refund or exchange my ticket?
All sales are final, and refunds are not offered. Ticket exchanges are possible pending availability, when requested at least 24 hours before your ticketed performance time. A $15 fee may apply. Please email us at info@theshed.org with any questions.
I can’t find my ticket. What should I do?
Please log into your Shed account to view your digital tickets via our website. Call us at (646) 455-3494 or email us at info@theshed.org with any issues or questions.
I can’t attend a performance. Can I donate my tickets?
Yes, please call us at (646) 455-3494 or email info@theshed.org. As a nonprofit organization, donated tickets are considered a tax-deductible contribution to The Shed, and we will issue a tax receipt for the face value of the tickets. Donated tickets must be returned at least 24 hours before the date of the performance. Ticket donation policy does not apply to orders for Here We Are.
What if I’m late for the performance, can I still attend?
Late seating and re-entry are at the discretion of house management and not guaranteed.
How do I become a Shed member?
Please visit the Support page for more information.
How do I purchase a discounted membership?
There are discount memberships available for artists, students, seniors, and military families. Please visit the box office or email members@theshed.org with proof to take advantage of these discounts.
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